The VTM points will be the first video teller machines in Turkey, the first one of which will be located in Istanbul. The service points will be located in popular shopping centres and in the small towns of Anatolia, said Mesut Güraylı, deputy general manager at Ziraat Bank.
"We are going to introduce the VTM technology specifically in areas that do not have Ziraat branches, especially in Anatolia, and around large Turkish cities. VTMs will also be installed in a number of shopping centers, airports, bus, metro and petroleum stations," Güraylı said.
VTM service points will allow customers to process their banking needs on 365 days a year, 24 hours a day through a video link with a customer representative of Ziraat Bank.
Through VTM points, customers of Ziraat Bank will be able to execute transactions on their bank accounts, buy and sell foreign currency, pay credit card and other bills, and invest in Ziraat investment funds.
VTMs will also serve those who are not currently customers at Ziraat Bank by allowing them to pay bills and transfer money through the system free of charge.
According to Güraylı, service points are targeting those who do not currently have the possibility to use Ziraat’s internet or telephone banking services, or who do not prefer these communication channels.